Where is my order ?

Step 1 "Approved"
We will send you a confirmation e-mail a few minutes after your order has been validated. In this e-mail, you will find a summary of your order as well as a link allowing you to access your account and track the progress of your order.

Step 1* "Reminder shipping time"
This stage is used exceptionally when the daily order volume exceeds a certain threshold. You will then receive an email reminding you of the delivery times announced when the order was placed.

Stage 2: "Preparing"
Our pickers collect your products and pack them for dispatch. The parcel is then sent to our franking department.

Stage 3 "Shipped"
You will receive the last information email: Handover of your parcel to the carrier to track the progress of the order to your chosen delivery address. The selected carrier takes over the delivery information.

Order status